As a consumer in India, you have the following rights:
- Right to safety: You have the right to be protected against goods and services that are hazardous to life and property.
- Right to information: You have the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices.
- Right to choose: You have the right to have access to a variety of goods and services at competitive prices.
- Right to be heard: You have the right to be heard and to be assured that consumer interests will receive due consideration at appropriate forums.
- Right to seek redressal: You have the right to seek redressal against unfair trade practices or restrictive trade practices.
- Right to consumer education: You have the right to acquire consumer education.
- Right to be represented: You have the right to represent yourself or be represented by a recognized consumer association in a consumer dispute.
- Right to file a complaint: You have the right to file a complaint to the appropriate consumer forum for the protection of your rights.
- Right to compensation: You have the right to receive compensation for any loss or injury suffered as a result of unfair trade practices or restrictive trade practices.
- Right to health and environment: You have the right to be protected against goods, production processes and services that are hazardous to life and property.
- Right to privacy: You have the right to privacy and confidentiality of your personal information, which should not be disclosed to others without your consent.
- Right to consumer protection council: You have the right to approach the consumer protection council for seeking a resolution of your complaints.
